Rafaela (Rachel) Cadena is a Claim Representative for GenPact. She travels several states to work with insureds who have lost their home/possessions in losses due to fire/water/wind/catastrophes. She assisted with the California wildfires as well. She has been in the insurance/finance field since 2011.
She received her Bachelor’s Degree from Mount Mercy University in 2017. She received her Legal Assistant Degree years earlier and that is when she found out about and started volunteering for the CASA program. She volunteers as a CASA, CASA Coach and as a Foster Care Review Board Member. She received a Governors Award for Individual Contributor Volunteer in September 2019.
She is the mother of two daughters. She also serves as President of the Ascension Lutheran Preschool Board and is an active Thrivent member.